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Zip Wire FAQs

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Zip Wire FAQ's

Installing a children's or family zip wire at home can provide many hours of exhilarating fun for all the family - children and adults alike. Here at For Outdoors we understand that you might never of come across something like a zipwire before and that you may have some questions that you would like answered before purchasing one of our zip wire kits.

Therefore using our past experiences and questions that we have been asked in the past, we have put this FAQ section together to try and answer most of the questions you might have about zip wires and zip wire kits.

While we have tried to answer the most popular questions, it would be impossible to cover and answer every question here. So if after reading this FAQ section you still have any questions, then please do not hesitate to give us a call on 01344 750788 or email us by filling in the form on our Contact Us Page where we will be more than happy to answer them.

ZWCCan't find what you are looking for, then please take a look at our dedicated website for zip wires at The Zip Wire Company


General Zip Wire

This general zip wire FAQ has been put together from some of the more popular questions that we have been asked over the years.

While we have tried to answer the most popular questions, it would be impossible to cover and answer every question here. So if after reading this FAQ section you still have any questions, then please do not hesitate to give us a call on 01344 750788 or email us by filling in the form on our Contact Us Page where we will be more than happy to answer them.

Is zip wire equipment safe?

All the zip wire equipment that we sell is safe if installed and used correctly. The equipment has been fully tested for safety and not only do they comply with, but they also meet and exceed, all necessary required European safety standards.

I want to build a zip wire run for my children, which one do you advise to use?:

This is a difficult one to answer.

Basically there is a choice of two types of zip wires that can be used by children depending on their age and the size of the children. The junior zip wire has been specifically designed for light to medium use by younger children between the ages of 6 -10 years old and with a max weight of 63 kgs (10 stone). Then there is the adult zip wire which is of a better build and quality zip wire which is ideal for both domestic or commercial use and can be used by all members of the family.

Are there any recommended ages for using a zip wire?:

Our recommendation for ages would be between 5-10 years old for the Junior zip wire and with the Garden or Commercial zip wires we would suggest an age of 7+.

It is important to remember that any zip wire being used by children should ideally be supervised by an adult at all times.

The junior zip wire is much cheaper than the adult zip wire - why?:

Yes the junior zip wire is much cheaper and this is reflected in the materials used to make it. It has to be appreciated that adult zip wires are more expensive because of the higher standard and better quality of the product supplied, and that you can also look forward to a much longer life span of the equipment. Either way you will not be disappointed in your purchase.

My garden / field is on a slope. Can I still install a zip wire?:

It is strongly recommended that the junior zip wire is installed on flat level ground only. Ideally garden or commercial zip wires are best installed on flat ground but with some consideration can be built on a slope. You will need to be careful when working out you various heights at both the receiving and sending ends so that your run does not bottom out half way down the run.

If in any doubt we are happy to discuss this with you - please call us on: 01344 750788.

I have enough room to install a zip wire more than 100m long. Can I still install a zip wire?:

We sell both our garden and commercial zip wires with zip wire lengths up to 100m. We can do more than 100m but suggest that you contact us for more advice first.

I have a number of trees in the garden, can these be used to support the zip wire?:

Yes trees in the garden are a good way of supporting a zip wire provided that you follow a few simple rules. You need to have a clear line of sight between the two trees that you wish to use and enough clearance of approx 2m either side of the centre line.

You need to take into account the type, age and thickness of the tree to be used. A thinner tree will bend with the weight of the cable and through usage, so please be very selective. While it is not always possible to use two trees, it is possible to use one tree and then to build a support frame and platform at the other end.

Can you suggest where I can buy any supports from?:

You will not be able to buy readymade supports but you will be able to buy the wood needed to make them. We suggest that you look for a good wood / timber merchant or fencing specialist.

Here is a very good company that do machined roundwood timber in 150mm or 160mm dia (finished) in lengths of up to 7.2m and might be able to deliver across the UK: CJ Timber

Can I install a zip wire myself?:

Although you might be thinking that this is a task you don't want to do yourself, it really is not as hard as it might seem and therefore the simple answer to this is most definitely yes.

The junior zip wire can be installed very quickly by 2 adults following the supplied fitting instructions between 2 trees or supports.

The adult zip wire will take 2 adults a bit longer depending on how it is to be installed. If running the zip wire from tree to tree, this can be as little as 1¼ hours. If running from support to support, this can take longer due to having to construct the supports unless done in advance. If the supports are already built in advance then the fitting of the adult zip wire can take about 1 hour or less.

Do you supply fitting instructions with your zip wires?:

Full fitting instructions are included with the junior zip wire kits which you will find very simple to follow. With the adult zip wire it is impossible to supply specific detailed fitting instructions as no two installations are the same and everyone's installation is unique. However, we do supply in the box a set of generic fitting instructions which will give you a good overview as to how to install your zip wire.

What if I don't feel up to installing the zip wire myself. Can you suggest any installers for me?:

There are a number of companies available on the internet that will offer you a complete design, supply and install the job but you will find that these can be very expensive - starting from about £5,500 +.

Unfortunately it is not really possible for someone to make a living purely from installing zip wires, but we do know of someone that will install (and if needed build your supports) a zip wire for you at a more sensible price.

Please call us on 01344 750788 for more information.

Alternatively, in the past our customers have made use of the services of a good friend who is capable of DIY, landscape gardeners that specialise in hard landscaping or a good builder. The same applies if you are looking for someone to build end supports.

How can we protect the tree from the cable?:

It is a good idea to help protect the tree when you lasso the tree with the cable at the receiving end. One of the best ways to do this is to use some narrow logs or broom handles cut up into 9? lengths as a means of protecting the tree. You could also try using either part of an old tyre or some thick rubber hose (doubled up if possible).

What are the weight limits for your zip wires?:

The weight limit for the junior zip wire is a maximum of 63kgs (10 stone) while the adult zip wire, depending on which size wire you go for, will take up to a maximum weight limit of 190kgs (30 stone).

Do you sell any safety equipment?:

Yes we do offer a full range of safety equipment through one of other websites that is totally dedicated to zip wires The Zip Wire Company and includes:

* A Range of Zip Wire Safety Harnesses
* A Range of Zip Wire Lanyards
* A Range of Zip Wire Safety Helmets
* A Range of Zip Wire Gloves


If in any doubt or you have any questions on anything please call us on:
01344 750788 and we will be happy to advise you.


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Junior Zip Wire

This junior zip wire FAQ has been put together from some of the more popular questions that we have been asked over the years.

While we have tried to answer the most popular questions, it would be impossible to cover and answer every question here. So if after reading this FAQ section you still have any questions, then please do not hesitate to give us a call on 01344 750788 or email us by filling in the form on our Contact Us Page where we will be more than happy to answer them.


Is zip wire equipment safe?:

All the zip wire equipment that we sell is safe if installed and used correctly. The equipment has been fully tested for safety and not only do they comply with, but they also meet and exceed, all necessary required European Safety standards.

The junior zip wire is much cheaper than the adult zip wire - why?:

Yes the junior zip wire is much cheaper and this is reflected in the materials used to make it. It has to be appreciated that adult zip wires are more expensive because of the higher standard and better quality of the product supplied, and that you can also look forward to a much longer life span of the equipment. Either way you will not be disappointed in your purchase.

Can adults use the junior zip wire?:

Although the junior zip wire has a user weight limit of 63kgs (10 stone) it strongly recommended that adults do not use the junior zip wire. If you are considering a zip wire to take more than this weight, we suggest that you take a look at one of the garden zip wire kits as these have a much higher user weight limit on them.

What is the weight limit for the junior zip wire?:

The weight limit for the junior zip wire is a maximum of 63kgs (10 stone)

I see the junior zip wire comes with 30m of cable. Can I extend this?:

Unfortunately not as this is the recommended length of wire for this zip wire. Due to the need for safe use over a distance, if you want something longer you will have to take a look at the garden zip wires.

My garden is on a slope. Can I still install a zip wire?:

The junior zip wire is to be used on flat level ground only due to the plastic housing. If you try and set this up on a slope you will end up with the wire cutting into the housing which will eventually wear out.

If you have a slope in your garden, then ideally you should be considering looking at one of the garden zip wires instead, as these can be installed at varying heights and therefore can allow for a slope.

Do you supply fitting instructions with the junior zip wire?:

Full fitting instructions are included with the junior zip wire kits which you will find very simple to follow.

Does the junior zip wire come with everything?:

Yes the junior zip wire comes with everything that you need in the one box. It really is a question of taking out zip wire out of the box and with a few simple tools that can be found at home, installing the zip wire.

I see there's no brake with the junior zip wire?:

No that's correct. Because the junior zip wire has been designed to be installed on flat ground and with only a small difference in the heights at each end, the junior zip wire does not need and will not have a brake with it.

If you are looking for something a little faster and something that needs a brake, then please take a look at the garden zip wire range.


If in any doubt or you have any questions on anything please call us on:
01344 750788 and we will be happy to advise you.


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Garden Zip Wire

This garden zip wire FAQ has been put together from some of the more popular questions that we have been asked over the years.

While we have tried to answer the most popular questions, it would be impossible to cover and answer every question here. So if after reading this FAQ section you still have any questions, then please do not hesitate to give us a call on 01344 750788 or email us by filling in the form on our Contact Us Page where we will be more than happy to answer them.


Are zip wires and zip wire equipment safe?:

All the zip wire equipment that we sell is safe if installed and used correctly. The equipment has been fully tested for safety and not only do they comply with, but they also meet and exceed, all necessary required European Safety standards for the equipment.

Are there any recommended ages for using a zip wire?:

Our recommendation for ages is exactly that a recommendation and is something that can only be offered as advice. The final decision must be down to the parents as all children vary in size, build and sensibility. For the garden zip wires we would recommend a starting age of 7+ if supervised by adults.

It is important to remember that any zip wire being used by children should ideally be supervised by an adult at all times.

The garden zip wire is more expensive than the junior zip wire - why?:

Yes the garden zip wire is more expensive and this is reflected in the higher standard and better quality of
materials used to make a better product. The other big advantage in using a garden zip wire over a junior one is that you can also look forward to a much longer life span of the equipment.

My garden/field is on a slope. Can I still install a zip wire?:

Ideally zip wires at home are best installed on flat ground but with some consideration can be built on a slope. You will need to be careful when working out you various heights at both the receiving and sending ends so that your run does not bottom out half way down the run.

If in any doubt we are happy to discuss this with you - please call us on: 01344 750788.

I have enough room to install a zip wire more than 100m long. Can I still install a zip wire?:

We sell both our garden and commercial zip wires with zip wire lengths up to 100m. We can do more than 100m but suggest that you contact us for more advice first.

I have a number of trees in the garden, can these be used to support the zip wire?:

Yes trees in the garden are a good way of supporting a zip wire provided that you follow a few simple rules. You need to have a clear line of sight between the two trees that you wish to use and enough clearance of approx 2m either side of the centre line.

You need to take into account the type, age and thickness of the tree to be used. A thinner tree will bend with the weight of the cable and through usage, so please be very selective. While it is not always possible to use two trees, it is possible to use one tree and then to build a support frame and platform at the other end.

Can you suggest where I can buy any supports from?:

You will not be able to buy readymade supports but you will be able to buy the wood needed to make them. We suggest that you look for a good wood / timber merchant or fencing specialist.

Here is a very good company that do machined roundwood timber in 150mm or 160mm dia (finished) in lengths of up to 7.2m and might be able to deliver across the UK: CJ Timber

Can I install a zip wire myself?:

Although you might be thinking that this is a task you don't want to do yourself, it really is not as hard as it might seem and therefore the simple answer to this is most definitely yes.

The garden zip wire will take 2 adults depending on how it is to be installed anything from 1¼ hours upwards. If running the zip wire from tree to tree, this can be as little as 1¼ hours. If running from support to support, this can take longer due to having to construct the supports unless done in advance. If the supports are already built in advance then the fitting of the adult zip wire can take about 1 hour or less.

Do you supply fitting instructions with your zip wires?:

With the garden zip wire it is impossible to supply specific detailed fitting instructions as no two installations are the same and everyone's installation is unique. However, we do supply in the box a set of generic fitting instructions which will give you a good overview as to how to install your zip wire.

What if I don't feel up to installing the zip wire myself. Can you suggest any installers for me?:

There are a number of companies available on the internet that will offer you a complete design, supply and install the job but you will find that these can be very expensive - starting from about £5,500 +.

Unfortunately it is not really possible for someone to make a living purely from installing zip wires, but if you live in the south or south east of England we do know of someone that will install (and if needed build your supports) a zip wire for you at a more sensible price.

Alternatively, in the past our customers have made use of the services of a good friend who is capable of DIY, landscape gardeners that specialise in hard landscaping or a good builder. The same applies if you are looking for someone to build end supports.

How can we protect the tree from the cable?:

It is a good idea to help protect the tree when you lasso the tree with the cable at the receiving end. One of the best ways to do this is to use some narrow logs or broom handles cut up into 9? lengths as a means of protecting the tree. You could also try using either part of an old tyre or some thick rubber hose (doubled up if possible).

What are the weight limits for your garden zip wires?:

This can vary depending on which size wire you go for in your garden zip wire. This is because the different size wires have different breaking strains and safe working limits which as an Industry standard are worked out on a 5:1 ratio.

Therefore with the 10mm wire the weight limit is 133kgs (21 stone) and with the 12mm wire this will be extended to a maximum weight limit of 190kgs (30 stone).

Do you sell any safety equipment to use with the garden zip wire?:

Yes we do offer a full range of safety equipment through one of other websites that is totally dedicated to zip wiresThe Zip Wire Company and includes:

* A Range of Zip Wire Safety Harnesses
* A Range of Zip Wire Lanyards
* A Range of Zip Wire Safety Helmets
* A Range of Zip Wire Gloves


If in any doubt or you have any questions on anything please call us on:
01344 750788 and we will be happy to advise you.



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Commercial Zip Wire

This commercial zip wire FAQ has been put together from some of the more popular questions that we have been asked over the years.

While we have tried to answer the most popular questions, it would be impossible to cover and answer every question here. So if after reading this FAQ section you still have any questions, then please do not hesitate to give us a call on 01344 750788 or email us by filling in the form on our Contact Us Page where we will be more than happy to answer them.


I'm looking to put in a zip wire into a commercial situation. Are there any rules I need to be aware of?:

Yes there are a few things that you need to be aware of if you are installing a zip wire for use in a commercial area like a playground, farm shop or holiday park.

The first thing you need to know is that any installation that is to used in a commercial area as indicated above, must be installed in accordance with BS EN1176/7 and consequently inspected to make sure that these standards have been adhered to.

Secondly the normal maximum length permissible for use in this commercial situation is 35m and ideally should always be installed on level ground. It is possible to have commercial zip wires much longer - so please call for further details.

Are zip wires and zip wire equipment safe?:

All the zip wire equipment that we sell is safe if installed and used correctly. The equipment has been fully tested for safety and not only do they comply with, but they also meet and exceed, all necessary required European Safety standards for the equipment.

What size wire do you recommend for a commercial installation?:

To be honest you can use either the 10mm or 12mm wire. The difference in the two is the breaking strain and therefore the end user weight limit. With the 10mm wire the weight limit is 133kgs (21 stone) and with the 12mm wire this will be extended to a maximum weight limit of 190kgs (30 stone).

Can I put a 10mm trolley onto 12mm wire and vice versa?:

No sorry you cannot do this. A 10mm trolley has been designed and made to wire purely on a 10mm wire and the same with the 12mm trolley. Please make sure that you buy the correct trolley.

Can you suggest where I can buy any supports from?:

You will not be able to buy readymade supports but you will be able to buy the wood needed to make them. We suggest that you look for a good wood / timber merchant or fencing specialist.

Here is a very good company that do machined roundwood timber in 150mm or 160mm dia (finished) in lengths of up to 7.2m and might be able to deliver across the UK: CJ Timber

What if I don't feel up to installing the zip wire myself or I would like a much longer commercial installation. Can you suggest any installers for me?:

Yes we do know a couple of very good people that can both design, build and install a commercial zip wire run for you. We are happy to take some details and pass them on for you, if so please contact us to discuss further.

Can I use the 12mm commercial zip wire in my garden?:

Yes of course you can. In fact by doing so will give a bigger maximum user weight limit on your ride. Also if you use a 12mm in your garden you do not have to use the enclosed 12mm trolley or conform to the installation standard of BS EN1176/7.

If installing a 12mm zip wire run in your garden it does give you the option of having a much longer run. Please call us for further advice or to discuss.

Do you sell any safety equipment to use with a commercial zip wire?:

Using safety harnesses and other safety equipment on a commercial zip wire run is very dependent on what type of commercial run is being installed. Generally speaking commercial zip wires in playgrounds, farm shops or holiday parks would be built on level ground and up to 35m in length and are totally safe to use just the seat rubber pendulum seat supplied.

If you intend to have a zip wire installed that is of more substantial height, eg down a large slope or say from a tree house, then yes we strongly recommend the use of some safety equipment. Yes we do offer a full range of safety equipment through one of other websites that is totally dedicated to zip wires The Zip Wire Company and includes:

* A Range of Zip Wire Safety Harnesses
* A Range of Zip Wire Lanyards
* A Range of Zip Wire Safety Helmets
* A Range of Zip Wire Gloves


If in any doubt or you have any questions on anything please call us on:
01344 750788 and we will be happy to advise you.



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